Privacy Policy

Pórtico ("we," "us," or "our") is a property operations platform for short-term rental operators. Our registered address and contact details are available at privacy@portico.app.

We collect information you provide directly (such as your name, email address, and organization details when you create an account), information generated through your use of the platform (such as property assignments, work orders, reservations, and time-tracking records), and technical information about your device and how you use the service (such as IP address, browser type, and pages visited).

We use your information to provide and improve the Pórtico platform, send transactional communications (such as task notifications and account alerts), support you when you contact us, comply with legal obligations, and detect and prevent fraud or abuse.

We do not sell your personal information. We share data with third-party service providers who help us operate the platform (such as cloud infrastructure, error monitoring, and email delivery providers), each under appropriate data processing agreements. We may disclose information when required by law or to protect the rights, safety, or property of Pórtico or others.

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at privacy@portico.app.

We use industry-standard measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information. To exercise these rights, contact us at privacy@portico.app.

We use essential cookies required for authentication and security. We do not use advertising or tracking cookies. You can control cookies through your browser settings; disabling essential cookies may affect platform functionality.

We may update this policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised "last updated" date. Continued use of the platform after changes constitutes acceptance of the updated policy.

Questions about this privacy policy? Email us at privacy@portico.app.